Shipping policy

This Shipping Policy outlines how orders placed through Brian Fite Poker are processed, fulfilled, and delivered. By placing an order through our website, you agree to the terms outlined below.

Digital Products & Coaching

All digital products, coaching confirmations, and booking information are delivered electronically to the customer’s email immediately after purchase or booking.

Please ensure that your email address is entered correctly at checkout. Brian Fite Poker is not responsible for delivery issues caused by incorrect customer information.

Merchandise Fulfillment

All merchandise orders are fulfilled and shipped through Printful.

Orders are typically processed within 2–5 business days before shipment. Processing times may vary depending on product availability, order volume, and seasonal demand.

Shipping Times

Estimated shipping times vary depending on the destination country and shipping method selected at checkout.

International orders may experience additional delays caused by customs processing, local postal services, weather conditions, or carrier-related issues that are outside of our control.

Order Tracking

Once your merchandise order has been shipped, tracking information will be sent to the email address provided during checkout when available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at checkout. Brian Fite Poker is not responsible for orders shipped to incorrect addresses provided by the customer.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery through our website contact form or by email.

Please include your order number, a description of the issue, and photos of the item if applicable.

Contact

If you have any questions regarding shipping, tracking, or delivery, please contact us through our website contact form or by emailing:
contact@fitepoker.com