Refund policy

At Brian Fite Poker, we aim to provide high-quality coaching, digital products, and merchandise. Please review our policy carefully before making a purchase.

Coaching Sessions & Digital Products

All coaching sessions, bookings, and digital products are non-refundable. Due to the nature of digital content and scheduled coaching services, all sales are final once the purchase has been completed.

Digital products and coaching confirmations are delivered immediately to the customer’s email after purchase or booking.

Merchandise Returns

Returns or replacements for merchandise are only accepted if: the item arrived damaged or defective or the wrong item was delivered.

To request a return or replacement, you must contact us within 7 days of receiving your order.

Requests can be submitted through our website contact form or by emailing:
contact@fitepoker.com

Please include your order number, a description of the issue, and photos of the item if applicable.

Items sent back without first contacting us and receiving approval will not be accepted.

Refunds

If your request is approved, a refund or replacement will be processed to the original payment method. Processing times may vary depending on your bank or payment provider.

Contact

For any questions regarding returns, refunds, shipping, or orders, please contact us through our website contact form or by emailing:
contact@fitepoker.com